WordPress Website Design Service | Web Design Agency

Frequently Asked Questions

Have questions about how digital marketing works, or how our agency can help your business grow online? Our FAQ page has you covered, with detailed answers to common queries

About WP BigBang

What types of businesses do you work with?

From small start-ups, to large corporations, to nonprofits, B2B to B2C, we work with a wide array of companies in many business sectors, including technology, food, apparel, health + beauty, camps, travel, finance, arts, and fair trade.

What services does your digital agency provide?

Our agency offers a full range of digital marketing services, including website design and development, app development, graphic design, search engine optimization (SEO), and more. We work with clients to create customized strategies that meet their specific needs and goals.

How does your digital agency measure success?

We use a variety of metrics to measure success, depending on the services we’re providing and the goals of the client. Some common metrics we track include website traffic, engagement rates, conversion rates, ROI, and search engine rankings. We provide regular reporting to clients to ensure they are informed of progress and any necessary adjustments to their digital marketing strategies.

How long does it take to see results from digital marketing?

The timeline for seeing results from digital marketing can vary depending on a number of factors, such as the services being provided, the industry, and the competitiveness of the market. Generally, we advise clients to expect to see some results within the first few months, but significant improvements may take several months or more to achieve.

Is your office physically located somewhere?

Yes, we are physically located in the United Kingdom, the United States, and Bangladesh.

Do you provide white-label services to other agencies and freelancers?

Yes, For Agencies And Freelancers, We Provide 100% White-Labeled WordPress Web Design, Ecommerce Development, Maintenance And SEO services and our all services are 100% White-Labeled.

How much does it cost to work with your digital agency?

The cost of our services depends on several factors, such as the scope of the project, the services required, and the client’s budget. We offer customized pricing packages tailored to each client’s specific needs and goals.

How involved do I need to be in the digital marketing process?

Our agency works closely with clients to develop and execute customized digital marketing strategies. We encourage clients to be involved in the process, providing input and feedback as needed, but we handle the day-to-day execution and management of campaigns.

What sets your digital agency apart from others?

Our agency takes a customized, data-driven approach to digital marketing, working closely with clients to develop tailored strategies that deliver measurable results. We prioritize transparency and communication, providing regular reporting and ongoing support to ensure clients are informed and empowered to make the best decisions for their businesses.

Are you trustworthy?

Well! We have over 25years experience in IT Industry. We have over 100+ 5* Review. Please check our “HAPPY CLIENTS” page to see our reviews.

About WordPress

What is WordPress?

It is an open source web software that you can install on your web server to create your website, blog, community, or network. In the beginning, WordPress was primarily used for blogging, but today it is a comprehensive Content Management System (CMS) capable of powering websites, networks, and communities.

Is WordPress free?

Despite being a free, open-source web software, you’ll need a domain and web hosting plan in order to use WordPress. You can get one year of free WordPress hosting from us.

What is a WordPress theme?

WordPress theme is a collection of files that determine the look and feel of a website. It includes templates for different types of pages, such as the homepage, blog page, and individual posts or pages. Themes can be customized or created from scratch to suit the needs of a particular website.

What is a WordPress plugin?

WordPress plugin is a piece of software that can be added to a WordPress website to extend its functionality. There are thousands of free and paid plugins available that can do things like improve site speed, enhance security, add social media sharing buttons, and much more.

What is happening to WordPress' popularity?

The number of WordPress websites has grown from 23.3% to 41.0% over the past five years, outpacing all its competitors in terms of growth.

Why choose WordPress?

Over 22% of all US domains are developed by WordPress, and it operates 14% of all top sites in the world. It is an excellent choice for developing, building, and maintaining your website.

Approximately how many WordPress-powered sites are there?

Presently, WordPress is used by more than 455 million sites.

What percentage of websites are powered by WordPress?

It turns out that WordPress is used by 38% of all websites, and 61% of content management systems (CMSs).

Is WordPress secure?

WordPress is generally considered to be a secure platform, but like any software, it can be vulnerable to security breaches if not properly maintained. It’s important to keep your WordPress installation and plugins up to date, use strong passwords, and follow best practices for website security.

Web Design & Development

What is dummy content?

Dummy content is placeholder text or images used in the design and development process of a website. It is used to fill in areas where the final content has not yet been written or provided. Dummy content is often used in web design prototypes or wireframes, as well as in the development stage of a website.

There are several types of dummy content that we use, including Lorem Ipsum text, placeholder images, and generic information such as names, addresses, and phone numbers. These placeholders help to give an idea of how the final design will look and function, without having to wait for actual content to be created or provided.

Using dummy content can also help to speed up the design and development process, as it allows us to focus on the layout, structure, and functionality of the website before worrying about the final content. Once the final content is available, it can be easily added to the website, replacing the dummy content.

What is Premium Theme?

The most basic definition of a premium theme is that it costs money. Premium themes give you a lot of design flexibility, which helps your website stand out. To build your website, we will use WP BigBang Premium Theme.

Our Premium WP BigBang Theme comes with the following features –

100% visual page builder (Elementor)
Shop (Woocommerce) customizer
Header builder
Footer builder
Blog customizer
Portfolio customizer
Theme customizer (Front-end theme options)
Pop-up builder
Magazine builder
Post-Single page customizer
Form builder
Post archive customizer and a lot more.

What are Premium Plugins?

Paid plugins include additional features, priority support, documentation, and regular updates.

Our Premium plugin includes –

Are Themes & Plugins subject to expiration after a year?

No, the theme and plugins won’t expire.

My site isn't getting many visitors. What should I do?

A good ranking on search engines is the best way to do this. By formulating an SEO plan for your website, we can help you do this.

Can you help with search engine optimization (SEO) for my website?

Yes, we offer SEO services to help improve the visibility of the website in search engine results pages. Our SEO services include keyword research, on-page optimization, off-page optimization, and content creation.

Why is it important for business owners to create an website?

Creating a website is crucial for business owners as it provides a platform to showcase products and services, increase brand awareness, and establish credibility. A website enables businesses to reach a wider audience beyond their local area, allowing them to expand their customer base and grow their business. Additionally, a website provides a platform for businesses to position themselves as thought leaders in their industry by sharing valuable content. Integrating online booking systems, appointment scheduling, and customer support tools can also improve the customer experience. In today’s digital age, creating a website is essential for businesses looking to succeed in the competitive online marketplace.

Can you integrate social media into my website design?

Yes, we will integrate social media into your website to help you promote your brand and engage with customers on social media platforms.

Is Hosting FREE?

Yes, we offer FREE Web Hosting for 1st Year. After 1st year you have to renew the hosting plan.

Can we use our existing hosting? What is the cost change?

If you already have a hosting account, you can use that as well. Price remains unchanged. As hosting is included in the FREEBIE, taking or not taking existing freebies will not change the pricing.

Is Business Emails FREE?

You can only get Free Business Email if you use our hosting. After 1 year, one business email costs $10/year. Busibess email is available for 1 year. Business email will be set up & connected to Gmail and you can use all of Gmail’s features to receive and send business emails.

Will you use any page builder to build the website?

Yes, we will use Elementor to design your website.

What is responsive web design?

A responsive web design enables the website to respond according to the device that is being used to access, i.e., a single responsive website can be opened on any platform or device without any problem.

What are the benefits of responsive web design?

There are many benefits of responsive web design. Some of those are flexibility, cost-effective, better user experience, wider reach, and better SEO prospects.

Do you offer e-commerce website design and development services?

Yes, we offer e-commerce website design and development services to help our clients sell products and services online. This will involve integrating a shopping cart, payment gateway, and other features required for online sales.

How can I track the progress of my website?

Once you hire us, our project manager will be in constant touch with you. You can inbox us at any time to know the progress of your project.

Website Maintenance

How do I get started with my wordpress maintenance plan?

We’ll send you a series of onboarding and introductory emails when you start with a maintenance plan for your website(s). You will learn how to request edits effectively, how to screen capture, about how to get the most value out of your plan including plugin updates and speed optimization.

If you’re a white-label partner, we will guide you in setting up your white-label email address & reports, giving you access to our Partner Hub and helping you scale selling our care plans.

How does onboarding work?

We will send you a welcome email once you have chosen the plan that is right for you that includes information about your plan, how to send your login credentials, and more.

We will implement your plan in 24 to 48 hours once we have your WordPress dashboard and host login information. A 200+ item checklist is included to ensure your website is fully optimized.

Due to the fact that we need to optimize everything for your unique core files, theme, and plugins, the process can take up to a week, and we want to avoid any website downtime. Instead of risking compromising your website, we take our time and make sure this is done correctly.

We will keep you up to date via email as our work progresses. Our entire process is transparent!

How often you take the backups?

You get two auto backups: One is the daily backup and one is the weekly backup.

Are there any hidden costs?

No. We agree a fixed price with you, which means you know exactly what you will pay. Quotes are always given before we start any work, and costs are clearly documented. The only time we would charge additional fees would be in the instances where a client requests a new page or some additional work

Can we use our existing hosting? What is the cost change?

If you already have a hosting account, you can use that as well. Price remains unchanged. As hosting is included in the FREEBIE, taking or not taking existing freebies will not change the pricing.

How long you keep the backup files on your server?

The daily backup is kept for 7 days and the old one is replaced when the new one is created.

The weekly backup is kept for 7 weeks and the old one is replaced when the new one is created.

SEO & Marketing

What is SEO?

SEO stands for Search Engine Optimization. You engage in SEO when you attempt to get a page to rank higher in a search engine’s SERPs (search engine results pages), with the ultimate goal being to increase organic (unpaid) traffic to that page.

What is keyword research?

Keyword research helps you determine the keywords for which you should optimize the current and future pages of your site. we will perform a Keyword Research for you and it is the 1st step for SEO, we will Research & find best possible keywords for your business.

What is On-page SEO?

On-page SEO refers to tactics utilized on or within a page to assist it in ranking higher in the search engine. On-page SEO includes both content and HTML source code of a page (image optimization, keyword optimization, Schema markup, and more), but not external links and other external signals.

What is Local SEO?

Local SEO is a search engine optimization (SEO) strategy that helps your business be more visible in local search results on Google. Any business that has a physical location or serves a geographic area can benefit from local SEO.

How Does Local SEO Work?

At a high-level Local SEO works like “normal” Google
search. When someone does a search, Google scans through its index to provide the best results for that person’s query. What makes Local SEO unique is that Google uses a different set of ranking factors to rank the local search results.

What is Woo-Commerce SEO?

Say, your website is built with WordPress and WooCommerce is a WordPress plugin that helps you build an eCommerce store. Basically Woo-Commerce SEO means Ecommerce SEO, if your website is ecommerce based, then it will require some extra care for eCommerce Website SEO.

What is Product SEO?

Product SEO is dedicated & focused for product ranking on Google. General websites focus on Page & Post/Article ranking on Google but for eCommerce
Websites, it is very important to rank the Products on Google and that’s why we also work with Product SEO and Product Ranking.

How long until I get results?

Established sites will see increase within 2-3 months while new sites can take up to 5-6 months to see traffic increases.

Do I have to sign a contract?

No! We offers Semi-Annually packages that you can cancel, change or upgrade at anytime. For this reason, we also do not accept refund

Best WordPress SEO plugin - Yoast/Rank Math

When it comes to choosing the best WordPress SEO plugin, you will most likely narrow your choices down to the two most popular solutions: Yoast SEO or Rank Math SEO. We use Yoast SEO or Rank Math SEO.

Web Hosting

What is web hosting?

A web hosting platform enables you to publish your website over the world wide web for everyone to view and browse by just typing in your domain name. All you have to do is sign-up for a suitable web hosting package depending upon the size of your website and upload its pages after the hosting package is setup.

What can I do with a web hosting account?

You can host any type of website you wish to. Websites can be broadly classified into two main types, Business & Personal websites. At pHost, we offer hosting solutions for all types of personal or business websites, hobby sites, blogs, small, medium and large eCommerce stores or corporate websites. We even help you choose the right hosting package if you are unsure of which one to choose.

Can you help me transfer my website from another web hosting company?

Sure we can! We will provide you with all the necessary assistance for transferring your website from another web hosting company. All you need to do is get in touch with our customer support team after your new hosting account is setup and provide them with your old hosting account login information.